{"id":56848,"date":"2025-11-08T07:11:01","date_gmt":"2025-11-08T06:11:01","guid":{"rendered":"https:\/\/www.sasserath-bitter.com\/?page_id=56848"},"modified":"2025-12-16T15:28:37","modified_gmt":"2025-12-16T14:28:37","slug":"agb","status":"publish","type":"page","link":"https:\/\/www.sasserath-bitter.com\/en\/agb\/","title":{"rendered":"AGB"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;main_secondary_section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.28) 50%|rgba(0,0,0,0.35) 66%|rgba(0,0,0,0.51) 79%|rgba(0,0,0,0.7) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.sasserath-bitter.com\/wp-content\/uploads\/2025\/11\/Group-2072752296-1.png&#8221; background_position=&#8221;top_center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;main_secondary_section_row&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;AGB&#8221; module_class=&#8221;common_htags text_center white_text&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;General Terms and Conditions of sa\u00dferath + bitter GbR&#8221; module_class=&#8221;common_htags mb20&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_heading title=&#8221; 1. Scope and subject matter of the contract&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>1.1. These General Terms and Conditions apply to all contractual relationships between sa\u00dferath + bitter GbR (hereinafter referred to as the \u201cProvider\u201d) and its customers (hereinafter referred to as the \u201cClient\u201d) in connection with the provision of consulting and training services. <\/br> 1.2. The subject matter of the contract includes, in particular, management consulting, strategy development, change management, (agile) project management, as well as training courses and workshops. <\/br> 1.3. Any deviating terms and conditions of the Client shall not become part of the contract unless the Provider expressly agrees to their validity in writing.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;2. Conclusion of contract and offers&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>2.1. Offers made by the provider are subject to change and non-binding, unless expressly agreed otherwise in writing.<br \/>2.2. The contract is concluded upon acceptance of the offer by the client. Acceptance can be made in writing or in text form (e.g., by email).<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;3. Scope of services and service provision&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>3.1. The provider shall render the agreed services on the basis of the work packages and phases agreed with the client.<br \/>3.2. Invoicing shall be on a daily basis (person days \u2013 PD) in accordance with the processing and completion of the individual work packages. <br \/>3.3. The provider is free to organize their working hours and place of work, unless expressly agreed otherwise.<br \/>3.4. No guarantee of success is given. The provider is only obliged to perform the agreed service, but not to achieve a specific result.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;4. Client&#8217;s obligations to cooperate&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>4.1. The client shall provide all information and documents necessary for the provision of services in a timely and complete manner.<\/br> 4.2. Delays or additional expenses arising from the client&#8217;s failure to cooperate in a timely or complete manner shall be borne by the client.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;5.  Remuneration and terms of payment&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>5.1. Remuneration shall be based on person days (PD) at the daily rates specified in the offer.<br \/>5.2. All prices are exclusive of statutory value added tax.<br \/>5.3. Payments are due within 14 days of invoicing without deductions.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;6. Cancellations and withdrawal&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>6.1. The following provisions apply to cancellations of agreed appointments by the client:<\/p>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;fonts_20 mb10 custom_listStyle&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Up to 14 days before the appointment: no charge.<\/li>\n<li>Up to 7 days before the appointment: 50% of the agreed fee.<\/li>\n<li>Less than 7 days before the appointment: 100% of the agreed fee.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>6.2. The client reserves the right to prove that the provider has incurred no damage or less damage.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;7. Liability and warranty&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>7.1. The provider shall only be liable for intent and gross negligence.<br \/>7.2. Liability for indirect damage, consequential damage, or loss of profit is excluded.<br \/>7.3. The provider does not guarantee that specific results will be achieved.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;8. Confidentiality and data protection&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>8.1. Both parties undertake to keep confidential all confidential information that becomes known to them in the course of their cooperation.<\/br> 8.2. The provider shall process the client&#8217;s personal data exclusively within the framework of the statutory provisions and in accordance with its privacy policy.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;pt10 pb10&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;9. Final provisions&#8221; module_class=&#8221;common_htags mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;fonts_20 mb10&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>9.1. Amendments and additions to these General Terms and Conditions must be made in writing. This also applies to the waiver of the written form requirement. <\/br> 9.2. Should individual provisions of these General Terms and Conditions be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. <\/br> 9.3. The law of the Federal Republic of Germany shall apply. The place of jurisdiction is the registered office of sa\u00dferath + bitter GbR.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1.1. These General Terms and Conditions apply to all contractual relationships between sa\u00dferath + bitter GbR (hereinafter referred to as the \u201cProvider\u201d) and its customers (hereinafter referred to as the \u201cClient\u201d) in connection with the provision of consulting and training services. 1.2. The subject matter of the contract includes, in particular, management consulting, strategy development, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-56848","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AGB - Sa\u00dferath &amp; Bitter<\/title>\n<meta name=\"description\" content=\"Learn more about the general terms and conditions of sa\u00dferath + bitter. 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